Payment Policy
This Payment Policy explains how payments are accepted, processed, reviewed, and refunded when you purchase wholesale products from Guangzhou Yaocui Biotechnology Co., Ltd.
1. Accepted Payment Methods
Available payment methods include major international credit cards, debit cards, bank wire transfer, and other secure global payment options displayed during the transaction process.
Payment methods may vary depending on customer location, order total amount, payment provider availability, and security review results.
2. Secure Checkout & Data Protection
We adopt industry-standard secure checkout technology to protect all customer payment information. All payments are processed through trusted third-party international payment processors.
Guangzhou Yaocui Biotechnology Co., Ltd does not store your full credit card number, bank account information or complete payment details on our official website.
3. Order Total & Shipping Fee Rules
Your final order total includes product unit price, order quantity, applicable handling fees, discount deductions, and international shipping fees. All fees will be clearly confirmed before order payment and production arrangement.
4. Billing Information Requirements
Please ensure your billing information matches the valid information associated with your payment method. Incorrect billing details may cause payment failure, order verification delay, or automatic order suspension.
5. Order Review & Security Verification
For global customer protection and international anti-fraud management, some wholesale orders may require additional identity and payment verification before production and shipment.
Our team may contact you via official business email or WhatsApp to confirm order details, shipping address and payment information. If we cannot complete effective verification, we reserve the right to cancel the order and process the corresponding refund.
6. Payment Authorization Hold
Some international payment providers may place a temporary authorization hold when you confirm the order. This is not an additional charge or transaction deduction. Authorization holds will be automatically released by your bank or payment platform according to their official processing timeline.
7. Failed or Declined Payments
Payments may be declined due to common reasons including incorrect card information, insufficient account funds, billing address mismatch, bank international transaction restrictions, payment platform security review, or network checkout errors.
If your payment fails, please try an alternative payment method or consult your bank institution for international payment permission.
8. Official Refund Rules
All approved refunds will be issued to the original payment method used for the order. The official refund processing time is 3–10 business days, depending on the processing efficiency of your bank or third-party payment provider.
International shipping fees are generally non-refundable unless the cancellation or return request is caused by our factory-side errors, including defective products, wrong shipments, or quality issues.
For detailed return and refund standards, please refer to our official Refund and Returns Policy page.
9. Billing Statement Description
Your bank billing statement will display a transaction descriptor corresponding to Guangzhou Yaocui Biotechnology Co., Ltd or our authorized international payment processor.
If you find an unrecognized transaction record, please contact our official business email for order verification and inquiry.
10. Official Payment Support
Company: Guangzhou Yaocui Biotechnology Co., Ltd
Business Email: james202673@outlook.com
Phone / WhatsApp: 16591472988
Company Address: Room B746, 1201 Building, No. 5 Jianzhong Road, Zhongshan Avenue, Tianhe District, Guangzhou City
Guangzhou Yaocui Biotechnology Co., Ltd reserves the final interpretation right of this Payment Policy.